Returns Info

Would you like to return something? No problem!

 

  • You can return any item for a refund within 28 days of receiving your original order.

 

  • You can also exchange your item within 28 days, as long as the new item has the same product code as the original product you ordered. If you want to exchange for a different colour, the price of both colours must be the same as the price at which you bought the original product.

 

  • We will send your replacement to the default delivery address on your account - we cannot send a replacement to an address that is not your default delivery address.  

 

  • If the item is out of stock in the size or colour you have opted for, then a refund will be issued instead.

 

  • We will refund the price you purchased your item at. This includes sale items. If you would like a refund for your goods but you can’t return them to us for any reason, then we cannot refund those goods.

 

  • All goods will be inspected on return.

 

  • The goods are your responsibility until they reach our warehouse, so ensure there is no damage in transit.

 

  • We try hard to accept all returns and they don’t need to be in the original bag, as long as they're securely packed. Where possible, returned items should include tags and any packaging.

 

  • In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you.

 

  • We recommend you obtain proof of postage. Our returns address is: Teddy Edward of Wysall Ltd, Sutton House, 4 Tuckwood Court , Wysall, Nottinghamshire NG12 5PP